References, including the awkward ones.
Quotes from the people who signed the invoices, published as written. Two of them are fours rather than fives, and both of those name something we got wrong — a wall of perfect scores tells a buyer nothing except that somebody curated it.
- References
- 9
- Sectors
- 9
- Organisations
- 9
- Mean rating
- 4.8 / 5
The set, in numbers
- Published references
- 9
- Mean rating, out of 5
- 4.8
- Sectors represented
- 9
- Client organisations
- 9
What clients said
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Showing 9 of 9 references.
- Logistics
Clara Fernandes rated the engagement 5 out of 5.
They spent the first fortnight watching our dispatchers work instead of writing anything. Half the requirements we had given them turned out to describe a process nobody had followed since 2019.
Video reference — Clara Fernandes. Embed slot — drop a player or a hosted embed here. Read the case studyClara Fernandes
Operations Director · Meridian Freight
- Healthcare
Dr Ngozi Abara rated the engagement 5 out of 5.
What convinced our clinical board was not the demo. It was that they measured four weeks of calls before switching anything on, so when they told us it was handling seven in ten we could check.
Read the case studyDr Ngozi Abara
Chief Operating Officer · Northwind Diagnostics
- Retail
James Whitfield rated the engagement 5 out of 5.
The storefront is quicker and the numbers moved. The thing I did not expect to value most is that our own marketing team can now change a landing page without raising a ticket.
Read the case studyJames Whitfield
Digital Director · Aurelia Retail Group
- Financial services
Ashwin Menon rated the engagement 5 out of 5.
They told us in week three that a third of the scope we had asked for should be dropped, and gave us the reasoning in writing. That conversation saved more money than the build cost.
Read the case studyAshwin Menon
Chief Technology Officer · Trellis Financial
- Manufacturing
Kenji Sato rated the engagement 4 out of 5.
The app works in a building with no signal, which is the only requirement that actually mattered and the one every previous supplier treated as an edge case.
Audio reference — Kenji Sato. Embed slot — drop a player or a hosted embed here. Read the case studyKenji Sato
Plant Systems Manager · Kanto Manufacturing
- Insurance
Fiona Doyle rated the engagement 5 out of 5.
Eighteen months, no feature freeze, and the legacy system was still serving traffic in the final month. I had been told by two other firms that this was not possible.
Read the case studyFiona Doyle
Programme Director · Portside Insurance
- Hospitality
Layla Haddad rated the engagement 5 out of 5.
Finance stopped spending two days a month matching transactions by hand. Nobody writes a case study about reconciliation, but that was the whole return.
Layla Haddad
Finance Director · Silverline Hospitality
- Education
Marcus Ellery rated the engagement 4 out of 5.
The redesign was excellent and the rollout was slower than we were told it would be — a fortnight late, and they said so before we noticed. I would use them again on both counts.
Marcus Ellery
Director of Admissions · Beacon Education Trust
- Professional services
Renata Pereira rated the engagement 5 out of 5.
They automated the document assembly and deliberately left the judgement calls with the partners. A supplier who had tried to automate the second part would have lost the room in the first meeting.
Renata Pereira
Chief Operating Officer · Calder & Voss
Next step
Ask them yourself.
We will put you in touch with a client running something close to what you are proposing, on a call we are not on. It is the only reference that is worth anything.